Privacy Policy

Effective Date: 08 August 2025
Company Name: J&S Group (Pty) Ltd
Website: www.jsgrp.co.za

1. Introduction

J&S Group (Pty) Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or submitting any personal information to us, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of personal information when you interact with our website or contact us:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Physical address (if provided for delivery or service purposes)

  • Any other personal data you provide via forms, calls, or communication with us

We collect this information through:

  • Contact forms

  • Email or telephone correspondence

  • Service bookings or inquiries

  • Newsletter or marketing subscriptions

3. How We Use Your Information

Your personal information is used for the following purposes:

  • To respond to your enquiries and provide requested services

  • To send marketing material about our services, promotions, or company news

  • To improve our website functionality and customer experience

  • To maintain our internal records and service history

We will not sell, rent, or share your personal information with any third-party company for marketing purposes.

4. Direct Marketing Communication

By providing your personal details, you agree to receive marketing communications from J&S Group (Pty) Ltd. These communications may include:

  • Newsletters

  • Product and service promotions

  • Updates on new systems or solutions we offer

You can opt out of these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly at info@jsgrp.co.za.

5. Your Rights Under the POPI Act

Under the POPI Act, you have the following rights:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete personal data.

  • Erasure: You may request that we delete your personal information if it is no longer necessary for the purpose it was collected.

  • Objection: You have the right to object to the processing of your data for direct marketing purposes.

  • Withdrawal of Consent: You may withdraw your consent to the use of your personal information at any time.

To exercise any of these rights, please contact our Information Officer at:
📧 info@jsgrp.co.za
📞 [Insert company phone number]

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration or destruction

Our website uses secure HTTPS encryption and we store all collected information on protected servers.

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and analyse website traffic. Cookies are small files stored on your device that help us:

  • Recognise repeat visitors

  • Remember your preferences

  • Improve overall website functionality

You can choose to disable cookies via your browser settings, although this may affect your experience on our site.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before providing any personal information.

9. Retention of Personal Information

We will retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Changes will be published on this page with the revised effective date.

We encourage you to review this policy regularly to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access, correct, or delete your personal data, please contact:

J&S Group (Pty) Ltd
📧 info@jsgrp.co.za
🌐 www.jsgrp.co.za

J&S Group (Pty) Ltd is fully committed to compliance with the POPI Act and to safeguarding your privacy and data at all times.